Simple, Transparent Pricing
Start free, upgrade when you're ready. No hidden fees, no WhatsApp markup.
Free
Just getting started
RM0/month
✓WhatsApp Business integration (1 number)
✓Unlimited contacts, conversations, tags, custom fields
✓150 AI responses/month (~50 conversations)
✓AI analysis: sentiment, intent, language, lead scoring
✓Semantic search - unlimited
✓Conversation summaries & contact intelligence
✓10 knowledge base documents
✓Basic business instructions (guidelines + tone)
✓1 team member, 1 widget
Spark
Up and running
RM99/month
Everything in Free, plus:
✓1,000 AI responses/month
✓50 knowledge base documents
✓Full business instructions (all fields)
✓2 team members
✓Campaigns - broadcast to segments
✓Follow-ups & recalls - automated re-engagement
✓Analytics dashboard
✓Products view with Meta catalog sync
MOST POPULAR
Ignite
Scaling up
RM250/month
Everything in Spark, plus:
✓5,000 AI responses/month
✓150 knowledge base documents
✓15 team members
✓Scenarios - conversational flow authoring
✓Multi-branch organization hierarchy
✓Continuous learning - AI-generated KB suggestions
✓Priority AI model
✓Bookings & payments over WhatsApp
AI response count resets on the 1st of each month. No credit card required for Free.
Free on Every Tier
These features are always unlimited, regardless of plan.
Core CRM
Contacts, conversations, tags, custom fields - unlimited
WhatsApp Messaging
Send and receive with zero markup on Meta pricing
AI Analysis
Sentiment, intent, language detection, lead scoring on every message
Semantic Search
Search messages by meaning, not just keywords
Conversation Summaries
Auto-generated summaries for all conversations
Contact Intelligence
AI profiles, similar contact discovery
Multilingual AI
English, Malay, Sabahan Malay, code-mixing support
Full Feature Comparison
| Free | Spark | Ignite | Blaze | |
|---|---|---|---|---|
| Core | ||||
| AI Responses/month | 150 | 1,000 | 5,000 | 20,000 |
| KB Documents | 10 | 50 | 150 | Unlimited |
| Business Instructions | Basic | Full | Full | Full |
| Team Members | 1 | 2 | 15 | Unlimited |
| WhatsApp Numbers | 1 | 1 | 2 | 2 |
| Leads/Contacts | 100 total | 250/mo | 500/mo | Unlimited |
| Bookings/Month | -- | -- | 150 | Unlimited |
| AI & Automation | ||||
| Scenarios & Automations | -- | -- | Yes | Yes |
| Campaigns | -- | Yes | Yes | Yes |
| Follow-ups & Recalls | -- | Yes | Yes | Yes |
| Continuous Learning | -- | -- | Yes | Yes |
| Priority AI Model | -- | -- | Yes | Yes |
| Integrations | ||||
| Products View | -- | Yes | Yes | Yes |
| Analytics | -- | Yes | Yes | Yes |
| Bookings & Payments | -- | -- | Yes | Yes |
| Team & Admin | ||||
| Admin Assist | -- | -- | -- | Yes |
| Multi-Branch | -- | -- | Yes | Yes |
| Support | Guided Setup & Onboarding | Standard Support | Enhanced Support | Priority Support |
| WhatsApp Markup | None | None | None | None |